Wembley Stadium Guide


Key Points

Show timings

+ Saturday

Doors: 5:30pm

Opening act: 6:50pm

Timings are approximate

+ Sunday

Doors: 5:30pm

Opening act: 6:50pm

Timings are approximate

Age restriction

Please note: Under 16s with adult (no Under 5s). In Gold Circle/ General Admission areas, over 14s only.

Accessible seating

Please contact the Accessible Booking line detailed below.

* Advance ticket purchase may be required.

* Box office information is subject to change.

Telephone: 0800 952 0110

Service Hours: Monday – Saturday 9am-5pm

Prohibited items

The full list of prohibited items can be found here.

Smoking policy

Smoking, including e-Cigarettes is not permitted in any area of the stadium.

Bag policy


Bottle policy



The show will not be cancelled in the event of inclement weather.


+ Where are my seats located?

To help locate your seat please refer to the plan below.

Right-click or hold image to expand.

+ My ticket hasn't arrived, what should I do?

Please contact the ticket agent you purchased your ticket through. They will be able to assist you.

+ I need to collect my tickets. Where is the box office?

Tickets will be available to collect on the day of the event from the promoter box office.

The box office can be found on Somerville Drive. Please observe signage or ask a steward who will direct you to these locations.

Please bring your booking reference number and ID.

+ I have a complaint/query, who should I talk to?

The box office can be found on Somerville Drive. Please observe signage or ask a steward who will direct you to these locations.

Any complaints about the Holder’s ability to view the concert from his/her seat (if any) must be made to the Promoter’s on-site box office within thirty minutes of the commencement of the headline act’s performance. Post event complaints cannot be validated. Any other complaints regarding the concert must be made during the concert to the Promoter’s on-site box office, the location of which is described above.

+ Have I purchased my ticket(s) from an authorised seller?

Please always use an authorised ticket agent. We use the following agents:

Alt Tickets
See Tickets
The Ticket Factory
Ticket Quarter
Event Travel (VIP and hospitality packages)

Other authorised ticket agents may be used for your event. Please contact us if your chosen agent doesnt appear above.

+ What are your Terms & Conditions?

Our Promoter Terms & Conditions can be found here.


Finding the Stadium

Hampden Park, Glasgow, G42 9BA

0141 620 4000



+ I'm travelling by car. Will there be parking available on site?


+ I'm travelling by train. What is the nearest station?


+ I'm travelling by bus. How do I get to the ground?


Food & Drink

+ What food and drink will be available?


You will be required to provide photo ID as proof of age when purchasing alcohol.

+ What forms of payment are accepted?


+ I have specific medical & dietary needs. Can I bring my own food and drink?

If any customers suffer from a condition that requires specific dietary requirements, please contact the venue prior to arrival to obtain permission to bring those products in, otherwise they will be confiscated on entry. Searches will be applied at point of entry and guests will be asked to discard any food or drinks before entering.


Please ensure you check the weather forecast prior to departure and ensure that you bring appropriate clothing for all weather conditions.

+ Is there a cloakroom on site?

No, there is no cloakroom facility available for this event.

For information please visit: wembleystadium.com.

Any questions? Email us.

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